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Whether you need guidance choosing the right smart device or have a question about your order, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have not received tracking details within 3 business days of placing your order, contact us and we will look into it.
What is your return policy?
We offer 30-day returns on eligible items. If your product does not meet your expectations, please refer to our Return Policy page for full details on how to initiate a return.
Can I exchange a product for a different model?
Yes, exchanges are available within the return window. If you ordered a robot vacuum but realize a different model better suits your home layout, reach out to our team and we will walk you through the exchange process.
Are your robot lawn mowers compatible with all yard sizes?
Our robot lawn mowers are designed for a range of yard sizes, from compact gardens to larger outdoor spaces. Each product listing includes the recommended coverage area so you can match the mower to your specific lawn dimensions.
Do smart door locks work with my existing door hardware?
Most of the smart door locks we carry are designed to fit standard door preparations. Check the product specifications for compatibility details, and feel free to send us a message if you need help confirming fitment for your door.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment to You
Prompt Support
Owned and operated by JM Holdings Inc. DBA Robo Automata, our team responds to every inquiry within one business day.
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Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
Not the right fit for your home? Our return policy gives you 30 days to make a decision.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no order minimum required.
